Shipping domestically and internationally may seem similar on the surface, but the logistics, cost structure, and regulations differ dramatically. Whether you’re a small business expanding globally or simply fulfilling an order across borders, understanding these distinctions can help you avoid delays, unexpected fees, and customer dissatisfaction. Here’s what sets domestic and international shipping apart—and how to handle both efficiently.

1. Cost and Transit Time
   Domestic shipping is generally faster and more affordable than international shipping. Carriers like USPS, FedEx, and UPS offer flat-rate options and regional rates within the U.S., resulting in predictable costs and short transit windows—often 1 to 3 days.

International shipping, on the other hand, involves longer delivery times (often 7–21 days depending on the destination), higher base costs, and the potential for customs-related fees. Express international options exist but at a premium. For growing businesses, setting accurate delivery expectations with global customers is crucial to prevent service issues.

2. Customs, Duties, and Taxes
   When shipping internationally, your package must pass through customs in the destination country. Customs authorities assess duties and taxes based on the declared value and product type. These charges can vary widely, and if unpaid, can delay or return the shipment.

Use resources like Easyship’s duties calculator or consult U.S. Customs and Border Protection to understand required documentation and value thresholds. You’ll need a commercial invoice, itemized packing list, and a clear harmonized code (HS code) for each product.

3. Labeling and Documentation
   Domestic shipments require basic shipping labels with sender and recipient info, while international shipments require significantly more documentation. This includes customs declaration forms, commercial invoices, and, in some cases, export licenses. Services like ShipStation and Shippo automate much of this paperwork, reducing your chances of rejection at customs.
4. Tracking Reliability
   With domestic shipping, tracking updates are frequent and reliable. Carriers offer near real-time updates throughout the shipment’s journey. International shipments, especially those using economy services, may lack end-to-end tracking or experience gaps once the package leaves its origin country. For global deliveries, consider using carriers with robust international networks like DHL Express.
5. Packaging Considerations
   International shipments are handled more frequently and travel farther, increasing the risk of damage. Use stronger packaging materials and more internal cushioning to ensure items arrive intact. Opt for water-resistant packaging when possible to account for climate variations.
6. Customer Communication
   International customers are often more concerned about shipping times, fees, and tracking. Be proactive in your communication—outline expected delivery timelines, include tracking links, and explain any customs-related fees they may need to pay upon receipt.
7. Insurance and Return Policies
   Due to the higher risk of delays and losses, consider insuring international shipments through providers like Shipsurance. Additionally, make sure your return policies are clearly stated and account for international shipping costs, which may not be worth covering for low-margin items.

Mastering both domestic and international shipping starts with understanding their key differences and aligning your fulfillment strategies accordingly. By leveraging tools, clear communication, and strong carrier relationships, your business can scale with confidence—whether shipping across the state or across the world.